모든 투숙객은 체크인 시 사진이 부착된 유효한 신분증과 신용카드를 제시하셔야 합니다. 모든 별도 요청 사항은 체크인 시 가능한 경우에 한해 제공되며, 추가 비용이 부과될 수도 있음을 안내드립니다. 만 18세 미만인 고객은 부모 또는 법적 보호자가 동반하는 경우에 한해 숙박이 가능합니다. 숙소 도착 시 손해 보증금(EUR 100)을 지불하셔야 합니다. 이는 현금으로 지불하셔야 합니다. 체크아웃 시 환불 받으실 수 있습니다. 숙소 측 객실 점검 후 이상이 없을 시 손해 보증금 전액을 돌려드립니다. Prices are listed in EUR. Payment is made in CZK according to the hotel’s current exchange rate. The hotel exchange rate is defined as 1 EUR = 25,50 CZK. Please note that the property`s exchange rate can be different to the one provided by your bank. If paying by credit card, it will be charged in CZK. Differences are not refundable. Please note that the property reserves the right to pre-authorize your credit card for up to the first night's stay at any time after your reservation is made. Please note that the waterpark's opening hours vary during Christmas and New Year's Eve celebrations. 24.12. - closed 25.12. - 13:00-22:00 26.12. to 30.12. - 9:00-22:00 31.12. - 9:00-17:00 1.1. - 13:00-22:00 31.12. the price includes: a mandatory New Year's Eve gala dinner, welcome and midnight toast, unlimited selected soft drinks, unlimited house wine and beer (until midnight), entertainment for adults and children, music and midnight light show. Please note that New Year's Eve dinner price for children or adults at extra beds on request. For selected dates, the hotel reserves the right to charge a non-refundable booking fee of 20% of the total amount of the accommodation prior to arrival for any type of reservation. This fee will be deducted from the total room rate at the end of the stay. Without payment of the fee, the reservation cannot be guaranteed on these dates.