Java Rain Resort
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요약 정보
체크인 시작 시간: | 오후 1:00 |
|---|---|
체크아웃 종료 시간: | 오전 11:00 |
유/소아 | 가족 친화적 호텔입니다. |
편의시설
Java Rain Resort 상세 정보
Java Rain Resort
자바 레인 리조트는 멀라얀기리 언덕을 따라 자리 잡고 있으며, 치크마갈루르에 숙박 시설을 제공합니다. 투숙객은 구내 레스토랑을 이용할 수 있습니다. 숙소 내에 무료 전용 주차장이 마련되어 있습니다. 일부 객실에는 스파 욕조가 구비된 전용 욕실이 마련되어 있고, 다른 객실에는 목욕가운과 슬리퍼가 제공됩니다. 일부 객실에는 휴식을 취할 수 있는 휴식 공간이 마련되어 있습니다. 객실에 전기 주전자가 있습니다. 추가 편의 시설로는 무료 세면도구와 헤어드라이어가 제공됩니다. 자바 레인 리조트에서는 무료 Wi-Fi를 제공합니다. 위성 채널이 제공되는 평면 TV가 있습니다. 숙소에는 24시간 프런트 데스크가 있습니다.
작성일: 2026. 6. 21.
숙박 시기: 2026년 6월
Wonderful and memorable
호텔 답변
작성일: 2026. 6. 22.
Thank you for your valuable reviews and rating! It’s great to know that you had a good experience at our Resort.
Your support means a lot to us. Hope to host you again soon!
Regards,
Java Rain Resorts-Team
작성일: 2026. 6. 20.
숙박 시기: 2026년 6월
Amazing Stay at Java Rain Resort – Thanks, Prathima!
호텔 답변
작성일: 2026. 6. 22.
Thank you for your valuable reviews and rating! It’s great to know that you had a good experience at our Resort.
Your support means a lot to us. Hope to host you again soon!
Regards,
Java Rain Resorts-Team
작성일: 2026. 6. 20.
숙박 시기: 2026년 6월
Wow
호텔 답변
작성일: 2026. 6. 20.
Thank you for your valuable reviews and rating! It’s great to know that you had a good experience at our Resort.
Your support means a lot to us. Hope to host you again soon!
Regards,
Java Rain Resorts-Team
IN
작성일: 2026. 5. 16.
숙박 시기: 2026년 5월
Disappointing Experience at Java Rain Resorts Despite Beautiful Location and High Expectations
While we were on the way, we tried contacting the resort to ensure the arrangements were in place. The reservation team shared the front desk number, but despite multiple calls, nobody answered. Eventually, a lady answered and informed us they were very busy and short-staffed, and that she would call back — but we never received any callback.
On arrival, we were warmly welcomed and allotted a room. The room was spacious, but unfortunately it had a very strong pungent smell — almost like stale mop water, phenol, or the lingering smell after spilled milk. The floor was also extremely sticky, to the point where our shoes were making clicking sounds while walking. There was visible dirt accumulation in the room corners, and overall the room did not feel clean or appealing, especially considering the premium tariff being charged.
And yes the arrangements were not done as assured.
As it was lunchtime and we were hungry, we first went to the restaurant. There we discovered that the air conditioning was not functioning, and there were no fans or alternate cooling arrangements in place at that time. The lunch itself was manageable, but the experience of dining in the heat and humidity was very uncomfortable.
After lunch, we met the duty manager, Mr. Mithun, and explained all the issues. He informed us that coolers were available, though it was surprising that no proactive effort had been made earlier to arrange them for guests. To his credit, Mr. Mithun genuinely tried to help and offered us an upgraded room. However, the room shown to us had just been vacated and was not even cleaned yet. It too had a very strong unpleasant smell, for which no proper explanation could be given.
During our stay, we also interacted with a few other guests at the resort, and many of them expressed similar dissatisfaction with the overall service and maintenance. Some guests mentioned they were unhappy but felt helpless because they were not being offered refunds and were simply waiting for their trip to end. We also noticed that room service was either unavailable or extremely poor. In fact, we saw guests carrying their own food to their rooms because service support was lacking, which further reflected the overall management issues at the property.
After discussing among ourselves, we ultimately decided to check out from the resort. Mr. Mithun handled the situation professionally and kindly arranged a full refund for us, which was processed smoothly. I genuinely appreciate his understanding and efforts in resolving the matter respectfully.
The resort property itself is not bad, and the staff at the dining hall and front desk were polite and courteous. However, it appears that the management may not be paying enough attention to upkeep and maintenance anymore. The rooms, pool, and overall experience simply did not justify the pricing. At similar rates, there are far better maintained and more luxurious resorts available in and around Chikmagalur.
One additional point guests should note: the tourism checkpost is located right at the entrance to the resort area, so every day when you go out and return, you may need to pay the tourism entry fee again.
Overall, the experience was disappointing, especially considering this was meant to be a special birthday celebration for our daughter. We eventually had to check out and move to another resort.
호텔 답변
작성일: 2026. 6. 17.
Thank you for sharing your feedback. We appreciate your recognition of Mr. Mithun and our team members.
Our team addressed your concerns on priority and processed a full refund upon your decision to check out. Your observations have been noted and shared with the respective teams for review and improvement.
We wish you and your family all the very best and thank you for choosing Java Rain Resorts.
Regards,
Management Team
Java Rain Resorts
작성일: 2026. 4. 27.
숙박 시기: 2026년 4월
Not a worthy experience
훌륭한 위치
인도, Girija Estates, Survey no. 618,, Near NMDC, 577101
체크인과 체크아웃
체크인 시작 시간:
오후 1:00
체크아웃 종료 시간:
오전 11:00
유용한 정보
가족 친화적 호텔입니다.
11세 이하
1인당 1박에 ₩52,294 (INR3,500)
12세 이상
1인당 1박에 ₩67,235 (INR4,500)
유아용 침대 추가에 대한 자세한 내용은 호텔에 문의하시기 바랍니다.
