엑스 쿠엥카
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요약 정보
체크인 시작 시간: | 오후 3:00 |
|---|---|
체크아웃 종료 시간: | 오후 12:00 |
반려 동물 | 반려동물 동반 불가 |
편의시설
엑스 쿠엥카 상세 정보
엑스 쿠엥카
무료 Wi-Fi를 갖춘 Exe Cuenca는 24시간 리셉션과 무료 수하물 보관소를 운영합니다. 이 호텔에서는 마드리드(Madrid)까지 연결된 N-40 고속도로로 쉽게 진입 가능하며, 인근에 공용 주차장도 마련되어 있습니다. Exe Cuenca의 객실은 목재 바닥으로 마감되어 있으며, 에어컨, TV, 미니바 및 업무용 책상을 갖추고 있습니다. 전용 욕실에는 무료 세면도구와 헤어드라이어가 비치되어 있으며, 모닝콜 서비스도 이용 가능합니다.
작성일: 2026. 7. 11.
숙박 시기: 2026년 7월
The exterior of the hotel was a mess, lots of litter. Although access was easy the proximity of McDonald's and the petrol station certainly didn't enhance 'the look'.
작성일: 2026. 7. 3.
숙박 시기: 2026년 7월
Hotel well connected to the center, bus stop at the door that takes you to the castle, near the Mi shopping center.
Fixed menus for lunch and dinner.
Buses stop at the door every 15 minutes on weekdays, taking you to the castle, historic and commercial area, and the El Mirador shopping center brewery.
작성일: 2026. 6. 20.
숙박 시기: 2026년 6월
Bad experience due to unprofessional treatment from the staff.
I consciously chose this hotel, even a VIP room, because I expected service in line with a 4-star rating.
However, the experience has been quite the opposite.
I paid for a late check-out until 2:00 PM, that is, a service that was contracted and paid for. Even so, from the morning I received comments and signals to leave the room early, which makes no sense when the schedule is clearly paid for.
Mid-morning, cleaning staff even knocked on the door asking if I had finished, which demonstrates a lack of coordination and respect for the established schedule.
The most serious problem occurred when I went down to reception exactly at 2:00 PM. There were two receptionists, one short blonde and another with long brown hair. When explaining the situation, the attitude was unprofessional. The blonde receptionist even made comments like "What is she saying?", which was completely out of place towards a guest.
This is not a one-time misunderstanding, but an experience where there has been:
Disrespect for the paid service
Disorganization among departments
Lack of professionalism at reception
Inappropriate comments towards the customer
The most important thing is that this is not a problem of rooms, but of human treatment, which is what truly defines a hotel.
An experience like this makes one reconsider returning. As a hotel, they should seriously review this, because situations like this leave guests with a very unpleasant feeling, when what is expected is quite the opposite.
작성일: 2026. 4. 24.
숙박 시기: 2026년 4월
TOTALLY DISAPPOINTING
The room, clean, and not working the air conditioning.
There was an excursion of the insert and they didn't want to put it.
Breakfast, about half an hour after we started, scrambled eggs ran out and all we had was potato tortilla and cold meat. Lots of doughnuts and little variety of fruits.
Only one coffee machine, for breakfast with all the people of the excursion, very poor, organizing queues. Hikers left the counter without sausage and tortilla in less than 10 minutes – a horror! The area it is in is not pretty at all, it is the beautiful photos that reality. The girl who attended the breakfast cafeteria didn’t seem kind at all, because she knew what was coming with those on the excursion, but if you go first to grab eggs, either way, at 7:30, having opened at 7 the cafeteria, not having eggs is not of the 4 star category, come on, I would not recommend it in any way. Maybe if you go with the insert it's not bad, but to go as a couple FATAL
작성일: 2026. 5. 17.
숙박 시기: 2026년 5월
위치
Avda Juan Carlos I, s/n, 쿠엥카, 16004, 스페인|도심에서 1.96km
체크인과 체크아웃
체크인 시작 시간:
오후 3:00
체크아웃 종료 시간:
오후 12:00
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