호텔 이 아파르타멘토스 레만
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요약 정보
체크인 시작 시간: | 오후 2:00 |
|---|---|
체크아웃 종료 시간: | 오전 11:00 |
반려 동물 | 반려동물 동반 불가 |
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호텔 이 아파르타멘토스 레만 상세 정보
호텔 이 아파르타멘토스 레만
플라야 데 팔마 내에 위치한 Leman Hotel y Apartamentos에서 머물러보세요. 숙소는 팔마 비치에서 1분 거리, 팔마 요트 클럽에서 13km 거리에 있으며, 무료 Wi-Fi, 바다 전망을 갖춘 객실을 제공합니다. 투숙객은 야외 수영장 등이 마련된 정원, 실내 수영장, 피트니스실 등을 이용할 수 있습니다. 각 객실은 테라스, 미니바 등의 시설이 완비된 주방, 휴식 공간 소파 베드, 평면 TV를 갖추고 있습니다.
후기 출처: 
커플
작성일: 2026. 3. 22.
숙박 시기: 2026년 3월
Great reference
First time in this hotel, the property is located in a good location, 100 meters from the sea.
From the airport, the A2 bus stops a few meters from the hotel and for Palma city center the bus 25.
The hotel stop is Balneari 9.
Free car parking in the surroundings.
Clean room, well equipped, use of the indoor pool included in the price, half board formula both sweet and savory complete in every detail.
Structure to recommend
From the airport, the A2 bus stops a few meters from the hotel and for Palma city center the bus 25.
The hotel stop is Balneari 9.
Free car parking in the surroundings.
Clean room, well equipped, use of the indoor pool included in the price, half board formula both sweet and savory complete in every detail.
Structure to recommend
커플
작성일: 2026. 8. 26.
숙박 시기: 2026년 8월
Very disappointing experience – definitely not a 4-star hotel
We booked Hotel Leman in Mallorca for 6 nights, from 18–24 August, including breakfast and dinner, as part of our honeymoon. Unfortunately, our experience was extremely disappointing, mainly because of the attitude and professionalism of the reception staff.
When we arrived, we were greeted by the receptionist, Jose. There was no “hello”, “welcome”, or any kind of friendly greeting. He simply asked for our passports. After finding our reservation, we were charged more than the amount stated in our original booking confirmation email. We were then given a document written in Spanish. After translating it in our room, we discovered that Jose had charged us for breakfast on the day of our arrival, even though we arrived at around 4:00 pm and our reservation started on 18 August. We immediately went back to reception, and Jose admitted that it was a mistake and said we would get the money back. If the document had been checked properly before taking our payment, this mistake could easily have been avoided.
We decided not to let this ruin the beginning of our honeymoon and tried to enjoy our holiday.
A couple of days later, on Friday morning, the cleaning lady knocked on our door and asked if we wanted the room cleaned. We said yes, and while she was there, I asked how the hotel's laundry service worked. She explained that we should put our clothes in a bag, leave them where indicated, and they would be collected that day and returned within 24 hours. We followed her instructions exactly. However, when we returned to the hotel that evening, the bag was still there and had not been collected.
The following day, we went to the beach in the morning. When we returned, we noticed that someone had entered our room and cleaned it, even though we had not requested cleaning that day and had not placed any sign on the door asking for the room to be cleaned. We had personal belongings in the room, and if we had known someone was going to enter, we could have put valuables in the safe. In my opinion, hotel staff should not enter a guest's room without the guest's request or prior notice, especially when there is no request for cleaning.
Went to reception to raise this issue another receptionist told me that the cleaner had already entered and that they would ask her not to enter again. I also mentioned the problem with the laundry. Jose then came out of the office and told me that if I wanted to wash my clothes, I should go into town and find a laundrette.
I found this extremely unacceptable. I had paid to stay at the hotel and expected to be able to use the facilities and services advertised by the hotel, rather than being told to spend my holiday going into town to find somewhere to wash my clothes.
When I questioned him about this, Jose became very defensive. His English was not good enough to have a proper conversation about the situation, and he turned his back on me and started speaking angrily in Spanish. I could not understand what he was saying, but the behaviour was completely unprofessional. I asked to speak to a manager. I was told that the manager was not available and would be there the following day. Unfortunately, I was given the same answer every day until we checked out on 24 August.
The hotel itself also does not feel like a 4-star property. We encountered insects in the hotel and even found what appeared to be worms in the food, which was extremely unpleasant. The mattresses are also far too soft — you sink into them and wake up with back pain.
Overall, this was a very disappointing experience. For a hotel advertised as 4-star, I expected much better customer service, communication, cleanliness, facilities and professionalism.
I would not recommend Hotel Leman, and in my opinion, it is nowhere near the standard of a 4-star hotel.
When we arrived, we were greeted by the receptionist, Jose. There was no “hello”, “welcome”, or any kind of friendly greeting. He simply asked for our passports. After finding our reservation, we were charged more than the amount stated in our original booking confirmation email. We were then given a document written in Spanish. After translating it in our room, we discovered that Jose had charged us for breakfast on the day of our arrival, even though we arrived at around 4:00 pm and our reservation started on 18 August. We immediately went back to reception, and Jose admitted that it was a mistake and said we would get the money back. If the document had been checked properly before taking our payment, this mistake could easily have been avoided.
We decided not to let this ruin the beginning of our honeymoon and tried to enjoy our holiday.
A couple of days later, on Friday morning, the cleaning lady knocked on our door and asked if we wanted the room cleaned. We said yes, and while she was there, I asked how the hotel's laundry service worked. She explained that we should put our clothes in a bag, leave them where indicated, and they would be collected that day and returned within 24 hours. We followed her instructions exactly. However, when we returned to the hotel that evening, the bag was still there and had not been collected.
The following day, we went to the beach in the morning. When we returned, we noticed that someone had entered our room and cleaned it, even though we had not requested cleaning that day and had not placed any sign on the door asking for the room to be cleaned. We had personal belongings in the room, and if we had known someone was going to enter, we could have put valuables in the safe. In my opinion, hotel staff should not enter a guest's room without the guest's request or prior notice, especially when there is no request for cleaning.
Went to reception to raise this issue another receptionist told me that the cleaner had already entered and that they would ask her not to enter again. I also mentioned the problem with the laundry. Jose then came out of the office and told me that if I wanted to wash my clothes, I should go into town and find a laundrette.
I found this extremely unacceptable. I had paid to stay at the hotel and expected to be able to use the facilities and services advertised by the hotel, rather than being told to spend my holiday going into town to find somewhere to wash my clothes.
When I questioned him about this, Jose became very defensive. His English was not good enough to have a proper conversation about the situation, and he turned his back on me and started speaking angrily in Spanish. I could not understand what he was saying, but the behaviour was completely unprofessional. I asked to speak to a manager. I was told that the manager was not available and would be there the following day. Unfortunately, I was given the same answer every day until we checked out on 24 August.
The hotel itself also does not feel like a 4-star property. We encountered insects in the hotel and even found what appeared to be worms in the food, which was extremely unpleasant. The mattresses are also far too soft — you sink into them and wake up with back pain.
Overall, this was a very disappointing experience. For a hotel advertised as 4-star, I expected much better customer service, communication, cleanliness, facilities and professionalism.
I would not recommend Hotel Leman, and in my opinion, it is nowhere near the standard of a 4-star hotel.
커플
작성일: 2026. 8. 27.
숙박 시기: 2026년 8월
Rude staff
Not a 4 star hotel staff from reception is rude.Don't waiste you money and time.
커플
작성일: 2026. 5. 27.
숙박 시기: 2026년 5월
A hotel with excellent food!!
The rooms are too cramped for a four-star hotel. The food was the highlight in this hotel, and the staff was nice. However, there are better hotels at the Playa for this price.
익명의 여행객
작성일: 2026. 8. 14.
숙박 시기: 2026년 8월
The location is near to the beach & the facilities are good.
훌륭한 위치
Avenida de son Rigo, 6, 레스메라베예스, 팔마, 07610, 스페인|도심에서 9.63km
체크인과 체크아웃
체크인 시작 시간:
오후 2:00
체크아웃 종료 시간:
오전 11:00
유용한 정보
반려동물 동반 불가
2025년 2월 1일부터 시행된 왕령 933/2021에 따라 스페인 내 호텔은 체크인 시 신분 확인, 주소, 이메일, 14세 이상 투숙객의 전화번호를 포함하되 이에 국한되지 않는 특정 개인 정보를 요청할 수 있으며, 14세 미만 미성년자와의 관계 증명도 요청할 수 있습니다.
침대 추가에 대한 자세한 내용은 호텔에 문의하시기 바랍니다.
호텔 이 아파르타멘토스 레만: 자주 묻는 질문
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